VOIP Phone Support

Cimmaron includes built in VOIP phone support for Click-to-Dial and voice recording capabilities. These features come at no cost and combine the affordability of VOIP phones with the power of a full featured CRM application to offer a complete, affordable, and tightly integrated CRM solution that is compatible with most VOIP phone systems.

What is Click-to-Dial?

Simply click on a phone number in Cimmaron to have your phone automatically dial out and connect with your contact. Click-to-Dial is a quick and easy way to tie together your phone system and CRM software to mange telemarketing efforts, record important conversations, and efficiently move through your calls for the day.

Voice Recording

Cimmaron makes it easy to capture and save phone conversations using your phone software along with Cimarron's file management features to record and file calls to your contact's activity history.

What do you need?

A majority of VOIP phone systems are SIP compliant, which is the key requirement to using these features. You can either use a "softphone" (a software application that allows you to manage phone calls from your computer over the Internet using a headset) or an actual VOIP compatible telephone. CounterPath offers a free download of the most popular softphone program in the industry. That is all you need to get started.

Recommended VOIP Phone System Providers

If you already have a VOIP phone system, then chances are your phones are already compatible with Cimmaron. If you're considering getting started with VOIP for the first time there are many vendors to choose from, but we can recommend an experienced VOIP provider currently used by our existing customers.

Cimmaron has partnered with Kanobe to offer an affordable and reliable VOIP solution proven to work well with the Cimmaron family of CRM products